Frequently Asked Questions
What services does Xiaoyu provide?
We coordinate TCM medical visits in China, interpretation support, and cultural wellness travel arrangements.
Are these official hospital packages?
No. Xiaoyu designs the coordination services, while hospitals and physicians determine all medical care.
Can the itinerary be adjusted?
Yes. We can adjust the itinerary around appointment times, accompanying family members, and travel preferences.
Can I upload medical records on the website?
No. This website does not collect medical records. Please do not send sensitive health information through general inquiry channels.
How are follow-up calls arranged across U.S. time zones?
Tell us your time zone and preferred contact window in your inquiry, and we will confirm a suitable time with you.